Outer Banks Hotline‘s mission is to promote a safe and compassionate community. They are a private, non-profit human services organization that provides crisis intervention, safe house, information and referrals, advocacy and prevention education services to residents of and visitors to the Northern Outer Banks.

Building a website for this organization was and still is something we are proud of because the website we built is not just a website where users can find more information about Outer Banks Hotline, it is a way to save people’s life. It may be an escape from a domestic violence, sexual assault or any other kind of violence. It was built to change people’s life and we were in charge of it. We got the responsibility and we did our best on making this website as valuable as possible. We made it safe to navigate and it also has a Safe Exit button which allows users to close the website in a very quick and safe mode without marks.

This website implements unsurpassed performance, best onsite SEO and coding practices as well as presenting a good user experience.

It’s easy and fast to navigate from a technological point of view. Some of our challenges included migrating the content from an old content management system into a new, custom-built WordPress site and re-designing as well as developing the site to be responsive across all devices. We also converted all their PDF forms, such as Friends of The Festival Sponsor Form, Friends of the Festival Tree Sponsorship Opportunities, Friends of the festival live auction sponsor, Friends of the Festival Silent Auction Sponsor and Friends of the festival volunteer, into web pages so the users can submit them online without printing, filling out, scanning in, then sending back. The Friends of the Festival Tree Sponsorship form has an online payment method (PayPal) so sponsors can pay directly after submitting the form.

On the website, a google plugin let people translate the website in Spanish. This is a very useful future for people whose first language is Spanish.

Another challenge for us was building their shopping cart on the website where users can shop to donate. All the payments are safe and secured by an https protocol. Users can pay via PayPal. This payment method uses data encryption and anti-fraud technology to keep user’s information secure, reducing the risk of online fraud.

Facebook API gave us the opportunity to pull the data from OBH’s Facebook page on blog page’s sidebar with a share button for people who want to share their experience with Outer Banks Hotline.

Before the new site went live, we launched a full testing on web site speed and optimized all images, CSS and JavaScript files for a faster load. Also, we checked the online payments and all the forms we’ve converted from PDF.

Michelle Sanchez was put in charge of collecting and arranging the information, Victor Rusu hand-coded the custom theme for WordPress and the process was managed by Teuta Towler.

Working on this website was a huge pleasure for all Mitro Digital Marketing Team members and we are always looking forward to getting involved with projects like Outer Banks Hotline or any other Non-Profit Organisations.