According the survey conducted by the Bright Local, 88% of customers trust online reviews as much as a personal recommendation. That’s 12% higher than 2013 which means more people are checking reviews before they make a purchase. With that said business owners really need to focus their marketing efforts to build a 5 star online reputation first.
When you advertise on TV, Radio, newspaper ads, magazine ads, pay per click campaigns, SEO, 92% of the consumer said that they will go online to find information about the business and read 10 reviews in order to determine if you you’re a good business or not. According to the recent survey consumers trust businesses if they have 6-10 five star reviews on three different directories, such as Google +, Yelp, Facebook, etc.
What to do about your online reputation?
Create and optimize your company information on minimum ten business directories such as: Google, Bing, Yellow Pages, Yelp, CitySearch, Merchant City, TripAdvisor, etc.
Ask your customers to leave reviews when they are most excited about the services they received. According to the latest survey, customers leave reviews within 24 to 48 hours. Make it easy and convenient for them to leave reviews and thank them for taking their time for giving you feedback.
Don’t turn your prospects away. Make a good impression with glowing five star reviews from your happy customers. Let us help you get there and let your customers sell for you! Call us today for a free Online Reputation Management and Reputation Marketing consultation at (252) 715-4750.